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How to turn off the Inspection Portal Filter
If you can't see a project, inspection form, or an inspection, we suggest that you turn off the 'Inspection Portal Filter.' To do this, follow the steps below:
1. Go into the 'Inspect' portal
2. Click on the 'Purple Funnel' button until it turns red, to turn off the filter.
3. That's it! You can now navigate to the missing project, inspection form, or inspection.
If you prefer, you can watch the video below:
If you are missing inspection information, like data or photos, that an inspector has added on the mobile app, the following article may be helpful: Why can't I see Something on the Mobile App?
Next steps
- Try turning off the filter to find some inactive or new projects.
- Missing information on the mobile app? Try 'Syncing' in the menu.
- Let us know if this article was helpful below.
Recommended ArticlesHow can I archive my old projects?
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Why can't I see my inspection or project on the mobile app?
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